Values

From day one, we've made it our business to put the needs of students and their families first. Over our history, we've kept our customers interest as our main focus, creating what we believe is a true alternative to the mass and impersonal consumer lending institutions with whom we compete. At Fundamental our goal is simple: To help you make your educational investment more affordable. That means being a place that works hard every day to deliver the most flexible and lowest cost education loans available anywhere. And where you get the guidance and support you need - whatever your financial situation happens to be.

These are the values that guide us each and every day:

• Our customers interests is our main focus - always.
• We will always provide most straightforward advise possible - whether or not you choose to become a customer
• If you have a problem, we will make it our problem and do everything we can to help you resolve it
• We will offer products that are as simple as possible. And we will invest the time to carefully help you understand them.
• We will be relentless in our search for ways to provide more flexible and lower cost solutions
• Honesty and integrity are at the heart of our business. We hold ourselves to the highest standards of ethics in
  everything we do.